Saturday, 7 March 2015

OPS 571 WEEK 6 QUIZ Answers

  1. 1Which of the following are examples of Goldratt’s Rules of Production Scheduling?
  • An hour saved at a bottleneck is a mirage
  • No bottlenecks govern throughput
  • Utilization and activation are the same
  • Balance flow, not capacity 
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  1. 2According to the theory of constraints which of the following can be a CCR?
  • Product design
  • An employee
  • Factory layout
  • A customer
  1. 3The Shingo approach to quality control depends on which of the following?
  • Use of statistically based approaches to quality control
  • Use of source inspection on 100% of the items produced
  • Extensive use of control charts
  • Use of a sophisticated method of acceptance sampling
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  1. 4Statistical Process Control (SPC) and data from the actual process to statistically monitor the process over time are employed during which step of the DMAIC cycle?
  • Define
  • Control
  • Improve
  • Measure
  1. 5According to the theory of constraints, which of the following is an OPERATIONAL measurement that can be used to measure the firm’s ability to make money?
  • Operating revenue
  • Unit cost
  • Inventory
  • Net Profit 
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  1. 6The DMAIC cycle of Six Sigma is similar to which of the following quality management topics?
  • External benchmarking
  • ISO 9000
  • SERQUAL
  • Continuous improvement
  1. 7The Shingo system of quality control relies heavily on failsafe procedures or devices called what?
  • Checklists
  • DPMO’s
  • CTQs
  • Pokay-okes 
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  1. 8identifying critical to quality characteristics (CTQs) takes place in which step of the DMAIC methodology?
  • Analyze
  • Define
  • Improve
  • Measure
  1. 9According to the theory of constraints which of the following is a FINANCIAL measurement that can be used to measure the firm’s ability to make money?
  • Sales
  • Cash flow
  • Inventory
  • Operating expenses 
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10Goldratt’s theory of constraints (TOC) could be restated using which of the following?
  • A system with constraints will not be able to achieve its goals
  • Any system is limited in achieving more of its goals by a very small number of constraints
  • A system constraint cannot be identified and thus cannot be improved
  • Continuous adjustments after a constraint problem is solved will cause more problems
11The idea that statistical methods of quality control, including six sigma, does not prevent defects, is central to what alternative quality system?
  • SQC methods
  • Deming PDCA cycle
  • DMAIC cycle
  • Shingo System
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12A bottleneck in a manufacturing process may be targeted and eliminated by employing which of the following?
  • Install more efficient equipment where capacity is less than the demand
  • Increase labor equally throughout the system
  • Increase the capacity of a non bottleneck resource
  • Increase the idle time of a capacity constrained resource in the system
13Which of the following is a focusing step of Dr. Eli Goldratt’s theory of constraints?
  • Do not modify a process after improvement of a constraint is achieved.
  • Isolate constraints to reduce the constraint’s capacity.
  • Align the whole system to support processes prior to the constraint.
  • Identify system constraints that prevent the system from achieving its goal
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14According to Goldratt, which of the following is defined as “any resource whose capacity is less than the demand placed on it”?
  • Bottleneck resource
  • Buffer resource
  • Non bottleneck resource
  • Capacity constrained resource
15According to the theory of constraints, which of the following would be included in the Throughput operational measurement?
  • Raw materials
  • Work in process
  • Finished goods
  • Goods sold
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